This week we meet Jim Conlin, sergeant in the Museum’s security department. If you’ve had any reason to visit the small yellow building mid-grounds, you have undoubtedly met Jim. He calls joining the security staff at Mystic Seaport “the luck of the Irish” because he has always wanted to work and live in the Mystic area.
1. How long have you been at Mystic Seaport?
JC: Seven years. This is actually my second career; I worked in the insurance industry for many years before coming on board here.
2. What’s the best part of your job?
JC: I would have to say meeting and talking with visitors from so many different states and countries. In addition to our regular duties, our office is almost like a public relations kiosk. We answer questions about restaurants, room accommodations, other tourist attractions in the area – you name it!
3. What’s the most challenging aspect of your job?
JC: Maintaining safety throughout the Museum is top priority, of course. The job gets more challenging in high tourist season, naturally. Our staff handles all kinds of medical emergencies and we are all trained in First Aid and CPR. Mostly, we treat minor cuts and bruises from falls, but we’ve also had to deal with heat stroke, seizures, broken bones and diabetes-related problems. Finding lost children is also part of the job.
With challenges also comes rewards. I have received four or five letters from people, thanking me for the services they had received and that is very rewarding for me.
4. What’s the funniest or most notable on job experience you’ve had?
JC: There have been times when a Museum visitor reports hysterically that their car has been stolen from the parking lot. Inevitably, the visitor either forgot which parking lot they were in or where they parked in the lot. Also, you wouldn’t believe our lost and found discoveries – everything from a wedding dress to a baby stroller. Since our staff walks the entire Museum grounds on a rotating schedule, we’re likely to find anything!
It’s also quite funny to see people trying to gain free access into the Seaport – either under or over a gate. We even caught a gentleman in a suit and tie trying to sneak in!
5. What’s your favorite thing to do outside of work?
JC: Basketball ranks high, both playing and watching the game. I also do a lot of bicycle riding and enjoy motor boating and fishing.
- Jim was interviewed by volunteer Trudi Busey.
Check back often to learn a little bit about the people behind the scenes at Mystic Seaport.